Sleepahh Home

Sleepahh Help Centre

<p id="isPasted" style="box-sizing: border-box; font-size: calc(14.526784px * var(--FONT-ADJUST-BODY)); margin-bottom: 0.75em; margin-top: 0px; color: rgb(66, 40, 54); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">There are no other transaction fees. Our prices include VAT and delivery.<p style="box-sizing: border-box; font-size: calc(14.526784px * var(--FONT-ADJUST-BODY)); margin-bottom: 0px; color: rgb(66, 40, 54); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can select additional delivery or item collection and disposal services if required (see <a href="https://cocoonsleeping.com/pages/delivery" style="box-sizing: border-box; color: currentcolor; text-decoration: underline; background: transparent; margin-bottom: 0px;">Delivery</a> page) which will also be offered to you at checkout.

There are no other transaction fees. Our prices include VAT and delivery. You can select additional delivery or item collection and disposal services if required (see Delivery page) which will also be offered to you at checkout.

ARE THERE ANY ADDITIONAL FEES OR CHARGES?

Payments

DOES THE SOFA BED COME ASSEMBLED?

HOW IS THE SOFABED DELIVERED

CAN I REQUEST A SPECIFIC DELIVERY DATE?

HOW WILL I BE TOLD THE EXACT DATE OF MY DELIVERY?

WHAT IF MY ROOM OF CHOICE IS ABOVE 3 FLOORS.

Delivery

HOW DO I LOOK AFTER MY SLEEPAHH SOFABED

Fabric Care

IS THE SOFA BED SUITABLE FOR PERMANENT SLEEPING?

HOW DOES THE 30-DAY SLEEP TRIAL WORK?

Sleeping & Comfort

HOW LONG WILL MY REFUND TAKE TO PROCESS?

WHAT PAYMENTS DO WE ACCEPT?

Returns

CAN I GET MY ORDER SOONER?

I HAVE PLACED AN ORDER BUT HAVEN'T HEARD ANYTHING

HOW DO I CANCEL MY ORDER?

WHERE IS MY ORDER?

HOW DO I PLACE AN ORDER?

PROMOTION AND DISCOUNT CODES

CAN I PLACE A TRADE/BUSINESS ORDER?

CAN I CHANGE MY DELIVERY ADDRESS AFTER PLACING AN ORDER?

Placing An Order & Cancellations

WHAT IS THE WARRANTY ON MY Sleepahh SOFA BED?

WHAT IF MY ORDER ARRIVES DAMAGED?

MOVING YOUR CORNER SOFABED

Damage & Warranty

ARE THERE ANY ADDITIONAL FEES OR CHARGES?Updated 2 years ago