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Sleepahh Help Centre

<p id="isPasted" style="box-sizing: border-box; font-size: calc(14.526784px * var(--FONT-ADJUST-BODY)); margin-bottom: 0.75em; margin-top: 0px; color: rgb(66, 40, 54); font-family: &quot;Avenir Next&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">You will be notified automatically as your order progresses through production. If you need to request more information please email us at <a href="mailto:hello@cocoonsleeping.com" style="box-sizing: border-box; color: currentcolor; text-decoration: underline; background: transparent; margin-bottom: 0px;" title="mailto:hello@cocoonsleeping.com">hello@</a>sleepahh.com</span></p>

You will be notified automatically as your order progresses through production. If you need to request more information please email us at hello@sleepahh.com

WHERE IS MY ORDER?

Placing An Order & Cancellations

DOES THE SOFA BED COME ASSEMBLED?

HOW IS THE SOFABED DELIVERED

CAN I REQUEST A SPECIFIC DELIVERY DATE?

HOW WILL I BE TOLD THE EXACT DATE OF MY DELIVERY?

WHAT IF MY ROOM OF CHOICE IS ABOVE 3 FLOORS.

Delivery

HOW DO I LOOK AFTER MY SLEEPAHH SOFABED

Fabric Care

IS THE SOFA BED SUITABLE FOR PERMANENT SLEEPING?

HOW DOES THE 30-DAY SLEEP TRIAL WORK?

Sleeping & Comfort

HOW LONG WILL MY REFUND TAKE TO PROCESS?

ARE THERE ANY ADDITIONAL FEES OR CHARGES?

WHAT PAYMENTS DO WE ACCEPT?

Payments

Returns

CAN I GET MY ORDER SOONER?

I HAVE PLACED AN ORDER BUT HAVEN'T HEARD ANYTHING

HOW DO I CANCEL MY ORDER?

HOW DO I PLACE AN ORDER?

PROMOTION AND DISCOUNT CODES

CAN I PLACE A TRADE/BUSINESS ORDER?

CAN I CHANGE MY DELIVERY ADDRESS AFTER PLACING AN ORDER?

WHAT IS THE WARRANTY ON MY Sleepahh SOFA BED?

WHAT IF MY ORDER ARRIVES DAMAGED?

MOVING YOUR CORNER SOFABED

Damage & Warranty

WHERE IS MY ORDER?Updated 2 years ago