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Sleepahh Help Centre

<span style="color: rgb(66, 40, 54); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If a lift is operational there will be no additional charges, however, the carrier has the option to request a per floor rate of &#xA3;75 for each additional floor above the 3rd floor. (Eg 5 floors &#xA3;150 additional charge).

If a lift is operational there will be no additional charges, however, the carrier has the option to request a per floor rate of £75 for each additional floor above the 3rd floor. (Eg 5 floors £150 additional charge).

WHAT IF MY ROOM OF CHOICE IS ABOVE 3 FLOORS.

Delivery

DOES THE SOFA BED COME ASSEMBLED?

HOW IS THE SOFABED DELIVERED

CAN I REQUEST A SPECIFIC DELIVERY DATE?

HOW WILL I BE TOLD THE EXACT DATE OF MY DELIVERY?

HOW DO I LOOK AFTER MY SLEEPAHH SOFABED

Fabric Care

IS THE SOFA BED SUITABLE FOR PERMANENT SLEEPING?

HOW DOES THE 30-DAY SLEEP TRIAL WORK?

Sleeping & Comfort

HOW LONG WILL MY REFUND TAKE TO PROCESS?

ARE THERE ANY ADDITIONAL FEES OR CHARGES?

WHAT PAYMENTS DO WE ACCEPT?

Payments

Returns

CAN I GET MY ORDER SOONER?

I HAVE PLACED AN ORDER BUT HAVEN'T HEARD ANYTHING

HOW DO I CANCEL MY ORDER?

WHERE IS MY ORDER?

HOW DO I PLACE AN ORDER?

PROMOTION AND DISCOUNT CODES

CAN I PLACE A TRADE/BUSINESS ORDER?

CAN I CHANGE MY DELIVERY ADDRESS AFTER PLACING AN ORDER?

Placing An Order & Cancellations

WHAT IS THE WARRANTY ON MY Sleepahh SOFA BED?

WHAT IF MY ORDER ARRIVES DAMAGED?

MOVING YOUR CORNER SOFABED

Damage & Warranty

WHAT IF MY ROOM OF CHOICE IS ABOVE 3 FLOORS.Updated 2 years ago